1. Questionnaire Background

The questionnaire was answered by 60 respondents, which covered 14 different device manufacturers and 40 different devices. Most of the devices were high-end mobile devices released in the last few years. The respondents come from a spread of localities, with 40% of respondents from America and 38% from the UK.

The questionnaire consists of 53 questions. The bulk of the questions required a “yes”, “no” or “don’t know” response. 15 of the questions were text based. Some questions allowed the user to respond with more than one response (e.g. from a pick list). The percentage totals for most questions were calculated from the number of answers compared to the total of all possible answers (typically “yes”, “no” or “don’t know”).

Where the answers are mutually exclusive the total answer percentages add up to 100% (with +/- 1% for rounding errors). For questions where multiple responses are possible the percentages still show the answer compared to the total of all possible answers, but the total percentage will not be 100%.